Expertise

Fair Lending

The world of fair lending is ever evolving and regulatory expectations vary widely across regulatory agencies. Daniel takes pride in clearly explaining and navigating the often foggy landscape of fair lending laws and regulations across banks, mortgage companies, credit unions, FinTechs, and other non-bank lenders. Daniel has helped his clients through performance analysis, regression analysis, peer comparisons, program development, program reviews, and internal audits related to fair lending.

UDAAP

The way regulators define UDAAP risk is constantly in flux, so financial institutions must adapt quickly. Daniel strives to anticipate these changes so you can focus more on creating a profitable financial institution with strategic goals achieved. Daniel’s approach involves tailoring each engagement according to a project’s scope, size, and budget. He has innovated in areas of risk assessment and built quantifiable, risk-based approaches for institutions over 200 billion in assets.

Daniel’s recent experience involves risk and control assessments to meet the CFPB’s expanded authority to enforce UDAAP across non-lending products.

Consumer Complaints Management

Consumer complaint’s management is a little bit like the Wild West. There is a lot of potential, but the rules can be convoluted and vague at best. Protecting a brand involves building a complaints management system that meets regulatory expectations and enhances the 1st Line of Defense’s business intelligence through a careful analysis of consumer feedback. A successful program requires creativity and flexibility.

Daniel has built consumer complaint management programs from the ground up, including the full design and implementation of complaints management software using the latest SAS and cloud technologies.

Fair Servicing

Home ownership is the building blocks of wealth in the United States. With so many borrowers across multiple portfolios and increasing regulatory expects, fair servicing risk needs the laser-focused eye of a trained compliance officer.

Daniel has helped control fair servicing risk for several of the top-10 largest mortgage servicers in the United States. He has built regression models, analyzed call center performance for LEP borrowers, and provided advanced statistical analysis in an easy to comprehend report. Additionally, Daniel has worked with industry-leading executive management teams to build lasting improvements to servicing processes to successfully navigate the COVID-19 pandemic and related industry shifts.

Statistical Analysis

Demystifying statistics is in itself a creative practice. It requires a deep understanding of data to transform it into useful information. Fair and responsible practices of a financial services institution involves analyzing trends through often complex algorithms. Effective data science goes beyond the numbers; it drives new behaviors.

Daniel’s experience in data science includes advanced statistical research in many forms of regression models from logistical to linear. He has helped major clients with identifying compliance risk with marketing propensity models, discriminatory bias, proportional parity, and partial dependency analysis.

Internal Audit

Internal audit is an independent, objective assurance and consulting activity designed to add value and improve an organization's operations. Audit involves understanding what is behind the curtain, which is often fluctuating challenges in policies, procedures, and behaviors. These are challenges that Daniel stays two steps ahead of.

He has helped risk officers, marketing directors, operations teams, and executive management develop, implement, maintain and validate risk management processes. Daniel’s recent experience with internal audit includes two fair lending audits for top-5 credit unions located on the East Coast.

Risk Assessment

Whether you are part of a bank, mortgage company, mortgage servicing company, credit union, fintech, or other non-bank lender, all financial service businesses need to minimize their legal liability and risk.

Daniel has worked with top institutions to assess the structure of their operation, such as its physical or digital space, the types of products sold, who the consumers are, and built effective risk assessment processes for each. His approach tailors the right risk plan so clients can worry less about liabilities and concentrate on growing their business.

Regulatory Compliance

Navigating the complex web of regulatory compliance is essential for any financial institution aiming to thrive in today’s tightly regulated landscape. Daniel offers deep insights and practical solutions for banks, credit unions, mortgage companies, FinTechs, agricultural lenders, and other non-bank lenders. His expertise spans risk assessments, control frameworks, compliance management systems, regulatory change management, policy and procedure development, and internal reviews. Daniel is well-versed in the unique regulatory requirements of agricultural credit, as well as compliance considerations for the secondary market through the enterprises and the Federal Home Loan Bank system. His tailored approach helps clients stay compliant with evolving regulations, ensuring they meet both regulatory expectations and business objectives with confidence.

Farm Credit System

Agricultural lending presents unique regulatory challenges, especially within the Farm Credit System. Daniel has extensive experience helping agricultural lenders navigate these complexities, from compliance management to fair lending and credit risk assessments. As a speaker on Dodd-Frank 1071 considerations unique to the Farm Credit System, Daniel provides valuable insights that help his clients address regulatory expectations and support rural economies effectively.

Federal Home Loan Bank System

Daniel provided expert guidance to the Federal Home Loan Banking System, advising on fair lending, fair servicing, collateral management, advances, and both voluntary and statutory programs. With deep expertise in specialized models and regulatory requirements, he supported efforts to meet complex compliance standards while optimizing their programs and services. Daniel’s comprehensive approach ensured regulatory risks were managed effectively and continue to deliver value within the financial system.